Privacy Policy

Last updated: July 1, 2024

1. Information We Collect

1.1 Information You Provide

We may collect the following information that you provide directly to us:

• Contact Information: Name, email address, phone number, and postal address when you register, make a purchase, or contact us.
• Profile Information: Username, password, and preferences when you create an account on our site.
• Payment Information: Credit/debit card data or bank account information when you make a purchase (securely processed through our payment processors).
• Communications: The content of your messages when you communicate with us, including emails, social media messages, or phone calls.
• Course Information: Your progress, grades, and participation in our courses and educational programs.

1.2 Information Collected Automatically

When you visit our website, we may automatically collect certain information about your device and your interaction with our site:

• Device Information: Device type, operating system, browser type, language settings, IP address.
• Usage Information: Pages visited, time spent on the site, links clicked, courses viewed, browsing patterns.
• Location Information: General geographic location based on your IP address or more precise location if allowed on your device.
• Cookies and Similar Technologies: We use cookies, web beacons, and similar technologies to collect information about your activity, browser, and device. For more information, please see our Cookie Policy.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Providing Our Services: Managing your account, processing payments, delivering courses and educational materials, responding to your inquiries, and providing customer support.
• Personalizing Your Experience: Tailoring content, recommendations, and offers based on your interests, preferences, and needs.
• Improving Our Services: Analyzing site usage, identifying trends and issues, developing new features, and enhancing the functionality of our services.
• Communications: Sending you updates, newsletters, promotional materials, and other information related to our services (you can opt out of these communications at any time).
• Security: Protecting our services, preventing fraudulent activities, and ensuring the safety of our users.
• Legal Compliance: Complying with applicable legal and regulatory obligations.

3. Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Performance of a Contract: When processing is necessary to fulfill our terms of service or to take steps at your request before entering into a contract.
• Consent: When you have given your explicit consent to process your data for a specific purpose, such as receiving marketing emails.
• Legitimate Interests: When processing is necessary for our legitimate interests or those of a third party, provided these interests do not override your fundamental rights and freedoms.
• Legal Obligation: When processing is necessary to comply with our legal obligations.

4. Sharing and Disclosure of Information

We may share your personal information with the following categories of recipients:

• Service Providers: Companies that help us deliver our services, such as payment processors, hosting services, data analytics providers, and customer service providers.
• Business Partners: We may share information with business partners to offer joint products or services, provided we have your consent when required.
• Legal Compliance: We may disclose information when we believe in good faith that disclosure is necessary to comply with the law, a court order, or legal process served on us.
• Protection of Rights: We may disclose information to protect the rights, property, or safety of DisenioWeb Pro, our users, or others.
• Corporate Transactions: In the event of a merger, acquisition, reorganization, bankruptcy, or sale of assets, your information may be transferred as part of the business assets.

We do not sell or rent your personal information to third parties for their own marketing purposes.

5. International Data Transfers

DisenioWeb Pro primarily operates in Spain, but we may transfer, process, and store your information in other countries where we operate or where our service providers are located. These countries may have data protection laws different from those in your country of residence.

When we transfer personal information outside the European Economic Area (EEA), we ensure that adequate protections are in place, such as standard contractual clauses approved by the European Commission or certification mechanisms like the EU-US Privacy Shield where appropriate.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:

• The length of time you maintain an active account or use our services
• Whether we have a legal, contractual, or similar obligation to retain your data
• Whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation, or regulatory investigations)

7. Your Rights and Choices

Depending on applicable data protection laws, you may have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you.
• Rectification: Request that we correct inaccurate or incomplete information.
• Erasure: Request that we delete your personal information under certain circumstances.
• Restriction: Request that we restrict the processing of your personal information in certain circumstances.
• Portability: Request that we provide you with your personal information in a structured, commonly used, and machine-readable format, or that we transmit it to another controller.
• Objection: Object to the processing of your personal information for reasons related to your particular situation, or for direct marketing.
• Withdrawal of Consent: Withdraw any consent you have provided to us to process your personal information.

To exercise these rights, please contact us using the information provided in the "How to Contact Us" section below. We will respond to your request in accordance with applicable law.

You also have the right to lodge a complaint with a data protection authority about our collection and use of your personal information.

8. Information Security

We implement reasonable technical, administrative, and physical security measures designed to protect the personal information we collect and process. These measures include:

• Encryption of data in transit and at rest
• Strict access controls to limit access to personal information
• System monitoring for vulnerabilities and potential breaches
• Regular security training for our employees

However, no security system is impenetrable, and we cannot guarantee the absolute security of your information. If you have any questions about the security of your information, please contact us using the information provided below.

9. Children's Privacy

Our services are not directed to individuals under 16 years of age, and we do not knowingly collect personal information from children under 16. If we discover that we have collected personal information from a child under 16 without verifiable parental consent, we will take steps to delete that information as soon as possible.

10. Links to Other Websites

Our website may contain links to third-party websites. We have no control over the content or privacy practices of these sites and are not responsible for their privacy policies. We encourage you to review the privacy policies of any site you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our privacy practices or legal requirements. If we make material changes, we will notify you by email (if we have your email address) or by posting a notice on our website before the change becomes effective. We encourage you to periodically review this policy for the latest information on our privacy practices.

12. How to Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or our privacy practices, please contact us at:

DisenioWeb Pro
97 Eden Shoals Priceshire MK9 2AD
Email: [email protected]
Phone: +440796035561

We are committed to working with you to fairly resolve any complaint or concern about privacy.